Warranties

At Hillside Auto Mall, customer satisfaction and trust are our top priorities. We believe in transparency and want you to feel secure in your purchase with us.

That's why we provide clear information regarding warranties, including the New York State 90 Day Lemon Law Warranty.

New York State 90 Day Lemon Law Warranty

In accordance with New York State's Lemon Law, consumers who purchase or lease a motor vehicle are afforded certain protections. Here’s a detailed explanation of the warranty you can expect from us:

What is the 90 Day Lemon Law Warranty?

The New York State Lemon Law is designed to protect consumers from defective vehicles that do not meet quality and performance standards. The law applies to both new and used cars that are purchased or leased, providing a warranty for 90 days or 4,000 miles, whichever comes first.

What Does the 90 Day Lemon Law Warranty Cover?

1. Coverage Period: The warranty is valid for 90 days after the purchase date or until the vehicle has been driven for 4,000 miles, whichever occurs first.
2. Qualifying Vehicles: This warranty applies to most used vehicles purchased from licensed dealerships in New York State.
3. Repair Obligations: During the warranty phase, if the vehicle experiences a significant defect that affects its use, safety, or value, we are obligated to repair the issue at no cost to you.
4. Notice Requirement: If you encounter any defects, it’s crucial that you notify us promptly. This gives us the opportunity to address and resolve the matter efficiently.

Steps to Take If Your Vehicle is Defective

1. Document the Issue: Keep a detailed record of any problems, including dates, descriptions, and any communications related to the issue.
2. Notify Us: Reach out to our service department as soon as you notice a problem. We want to resolve any issues quickly.
3. Repair Attempts: Allow us the opportunity to repair the defect. If the vehicle is not repaired after a reasonable number of attempts, further actions may be necessary.

What If My Vehicle Cannot Be Repaired?

If the defect cannot be resolved after a reasonable number of attempts, consumers may be entitled to a replacement vehicle or a refund of the purchase price, under the provisions of the Lemon Law.

Why Choose Hillside Auto Mall?

• Commitment to Quality: We stand behind the vehicles we sell and ensure they meet high standards of quality and performance.
• Customer Support: Our dedicated customer service team is here to guide you through the warranty process and answer any questions you may have.
• Trustworthy Transactions: As a licensed dealer, we are committed to complying with all local and state laws regarding vehicle sales and warranties.

Conclusion

At Hillside Auto Mall, we are committed to ensuring that your vehicle purchase experience is smooth and reliable. Our adherence to the New York State 90 Day Lemon Law Warranty means you can drive away with confidence, knowing that your investment is protected.

Should you have any questions regarding our warranties, or if you need assistance with your vehicle, please don’t hesitate to contact us or visit our dealership. Your satisfaction is our priority!

Contact Information:

• Phone: (718) 558-0788
• Email: [email protected]
• Address: 150-01 Hillside Ave Jamaica,Queens, New York11432

Thank you for choosing Hillside Auto Mall!